British holidaymakers could lose all of their holiday money if instructed to self-isolate before a getaway.
Numerous travel insurance policies won’t pay out and UK tourism firms such as Loveholidays and Travel Republic will not offer refunds to customers who are contacted by track and trace schemes and warned not to travel, according to a Which? report.
The NHS Test and Trace scheme aims to contact those who have been spent 15 minutes or more within two metres proximity to a person who has tested positive for Covid-19.
hose contacted will be encouraged to self-isolate for 14 days.
In this scenario, the two week period of self-isolation is entirely voluntary.
This means holidaymakers are faced with a difficult choice of staying indoors for two weeks, missing their holiday and potentially losing thousands – or, if they do not act upon the self-isolating advice, they could travel but risk spreading coronavirus.
In a statement, Loveholidays said: ‘The Package Travel Regulations do not cover the situation where a customer in the UK is told to self isolate under the Test and Trace system.’
While Travel Republic said it was an issue for holidaymakers to take up with their insurers, as ‘standard cancellation terms’ would apply.
The travel and tourism industry has been brought to its knees by the pandemic, so most insurers will carry policy exclusions in relation to coronaivrus.
Presently British Airways, Tui, Virgin Holidays and Jet2 will allow customers to rebook for a later date.
However, Expedia and On The Beach told Which? they would strive to assist customers, though it is currently unclear if the firms will permit a rebooking.Follow us: